You can make a link suggest for the Knowledge Base by emailing knowledgebase@christianarchives.org. Our editors will check it out and, if applicable, add it to the Knowledge Base.

We do not offer webcasting right now.

Depending upon the software used to capture the audio or video file, you might be able to do a “save as” in that software and save a copy as a .mp3 or mp4 file. If you do not have that options we recommend that you download one of the free software programs that we suggest and convert the files that way. Converting files from one format to another is relatively simple.

Although people can save and oftentimes read files in many different formats, we decided that it would be easier on our members if we standardized the files that we accepted so that they would only have to deal with one reader for their computer or ipod. Converting files from one format to another is relatively simple. We have provided a number of free software programs that can make the conversion for you quickly and correctly.

Although people can save and oftentimes read files in many different formats, we decided that it would be easier on our members if we standardized the files that we accepted so that they would only have to deal with one reader for their computer or ipod. Converting files from one format to another is relatively simple. We have provided a number of free software programs that can make the conversion for you quickly and correctly.

Probably. In some cases if you notify us of the mistake immediately we may be able to reinstate the file. If not you will have to upload again.

When you log in to Christian Archives you are asked for you email address and login/password. If you have forgotten your password, click on the “Lost your password” link and follow the instructions.

If you notify us of the mistake immediately we can normally reinstate the file. If not you will have to upload again.

It is unfortunate, but you probably have to start over. This should not normally occur when people are uploading/downloading using a hi-speed connection, but could happen it you are using a slower, dial-up connection. If you are on a dial-up we advise that you observe your computer while it is uploading/downloading…if the screen switches to screen saver move your mouse to bring the screen back and you’ll keep it on track. It is more likely that this occurs with video files, which are typically twice the size as audio files.