Occasionally we encounter problems with users that tie into the browser or operating system that is being used. In general, if you are using old software you may experience problems. We first recommend seeing if you can recreate the issue on another machine. If you cannot, the problem is likely tied to your specific computer set-up. If it still does not work on other computers, please contact customer support and we’ll assist you.

The simplest set-up is to run a cable from the main outputs of your mixer (the red & white connectors) to the sound card on your computer. You need to run audio recording software on your PC for the input to record. There are many recording software options available online. We recommend the Audacity (http://audacity.sourceforge.net/) which is free cross-platform audio editing software. They offer a useful forum for more information about specific questions you may have. Oftentimes your mixer manufacturer provides support for specific connection issues as well.

Once the file is uploaded it will appear in the archives on you “My Account” page. Under each file there are options for play, download, edit or delete. Click on the edit button and you will be able to modify and of the fields initially provided upon upload.

When you log in to Christian Archives you are automatically redirected to your account management page. Under the “quick links” header there is a link for “upload your files here”. Click on that and you will be redirected to the file upload form.

Send them an email with the website and they should be able to sign up from there. If you are already a member or a member church there are referrer buttons on your admin pages.

There are “email a friend” links on every page that make this a simple process for you. Please tell your friends — we’d like to have them join us as well.

No they cannot. The files are provided for viewing or printing only. They cannot be edited without your specific permission and oftentimes would need the original file to make any modifications.

If you have copyright information you should include it. Christian Archives also has put copyright restrictions on all materials in order to assist you in keeping your materials safe.

When a members signs up for Christian Archives they designate their member church. We do not have a system in place to notify you if members of your church become members of Christian Archives. However if you are curious if members of your church are also members of Christian Archives we can pull that info and provide it to you upon request.

Because of the database structure we cannot provide public access to metrics at this time. This is something that we are looking to improve soon but that did not happen in the first run of the software. In the meantime, if you need specifics on a file or files, send an email to info@christianarchives.org specifying the details you are looking for and we will pull that information up for you.