Are you available to make presentations to organizations that are considering encouraging members to utilize your services?

Yes, we would be delighted to visit to demonstrate the system and answer any questions you may have. We have a number of customizable options for larger organizations that may be of interest as well. Give us a call and we’ll come visit at your convenience.

The system says that it is processing the changes I have made to my custom web page but when it is done the changes have not taken place. What do I do?

Occasionally we encounter problems with users that tie into the browser or operating system that is being used. In general, if you are using old software you may experience problems. We first recommend seeing if you can recreate the issue on another machine. If you cannot, the problem is likely tied to your specific computer set-up. If it still does not work on other computers, please contact customer support and we’ll assist you.

We are not currently set-up to record audio sermons. We have a basic audio system in our church (microphone, mixer, amplifers, loudspeakers). What would I have to add to begin recording sermons so that we could upload them to Christian Archives?

The simplest set-up is to run a cable from the main outputs of your mixer (the red & white connectors) to the sound card on your computer. You need to run audio recording software on your PC for the input to record. There are many recording software options available online. We recommend the Audacity (http://audacity.sourceforge.net/) which is free cross-platform audio editing software. They offer a useful forum for more information about specific questions you may have. Oftentimes your mixer manufacturer provides support for specific connection issues as well.

How do I edit or modify a file that I’ve uploaded?

Once the file is uploaded it will appear in the archives on you “My Account” page. Under each file there are options for play, download, edit or delete. Click on the edit button and you will be able to modify and of the fields initially provided upon upload.

How do I upload a file?

When you log in to Christian Archives you are automatically redirected to your account management page. Under the “quick links” header there is a link for “upload your files here”. Click on that and you will be redirected to the file upload form.

How can I refer my church to this site?

Send them an email with the website and they should be able to sign up from there. If you are already a member or a member church there are referrer buttons on your admin pages.

How can I refer a friend to this site?

There are “email a friend” links on every page that make this a simple process for you. Please tell your friends — we’d like to have them join us as well.

I’m happy to allow other Christians to download my files for their viewing or listening pleasure but feel uncomfortable about my materials being out there unattended. Once a file is downloaded can that person edit or change my files?

No they cannot. The files are provided for viewing or printing only. They cannot be edited without your specific permission and oftentimes would need the original file to make any modifications.

Should I put a copyright on my files?

If you have copyright information you should include it. Christian Archives also has put copyright restrictions on all materials in order to assist you in keeping your materials safe.

Will I be notified if one of my church members signs up for Christian Archives?

When a members signs up for Christian Archives they designate their member church. We do not have a system in place to notify you if members of your church become members of Christian Archives. However if you are curious if members of your church are also members of Christian Archives we can pull that info and provide it to you upon request.

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We will be happy to hear from you, no matter the subject. For contacting us please use our contact page or the info bellow.

Phone: +1.866.937.3331

Email: casupport@christianarchives.org

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